{"id":321,"date":"2022-10-04T16:33:01","date_gmt":"2022-10-04T16:33:01","guid":{"rendered":"https:\/\/res.mygeisha.ro\/?page_id=321"},"modified":"2022-10-11T16:39:09","modified_gmt":"2022-10-11T16:39:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/res.mygeisha.ro\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":{"questions":[{"question":"How can I create an account on the website?","answer":"<p><span style=\"font-weight: 400;\">Go to -&gt; My Account -&gt; I am a new customer -&gt; Register a new account. A confirmation email will be sent to the email address provided. If <\/span><span style=\"font-weight: 400;\">you do not receive <\/span><span style=\"font-weight: 400;\">confirmation within 1 hour, please contact us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What are my benefits when creating an account?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More benefits by creating an account :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You&#8217;ll be able to shop faster;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You&#8217;ll keep track of your orders.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Plus reward points in the MG Exclusive Club loyalty program<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I change my email address and\/ or phone number?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The email address and phone number can be changed from the &#8220;My Account -&gt; My Account Information -&gt; Personal Details&#8221; section or by contacting the <\/span><a href=\"http:\/\/www.mygeisha.ro\/contact\"><span style=\"font-weight: 400;\">Customer Support<\/span><\/a><span style=\"font-weight: 400;\"> department.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I change my account password?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The password can be changed from the &#8220;My Account -&gt; Change Password&#8221; section or <\/span><span style=\"font-weight: 400;\">by contacting <\/span><a href=\"http:\/\/www.mygeisha.ro\/contact\"><span style=\"font-weight: 400;\">\u00a0Customer Support<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n"},{"question":"Where do we deliver?","answer":"<p><span style=\"font-weight: 400;\">my Geisha delivers all over the world!<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What are the delivery methods available?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In Romania we deliver:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivery by courier to the indicated address (Fan Courier)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Via Glovo, in partner cities via the Shops &amp; Gifts section of the app<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">International we deliver:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delivery by courier to the indicated address (DHL)<\/span><\/li>\n<\/ul>\n"},{"question":"What are the transportation costs?","answer":"<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cost of delivery in Romania\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery is free at any address in Romania for orders over 400 lei. For the delivery to the indicated address of orders worth less than 400 lei, a transport fee of 17 lei is charged.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219 International delivery cost <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A transport fee of \u20ac20 is charged for delivery to the address <\/span><span style=\"font-weight: 400;\">indicated <\/span><span style=\"font-weight: 400;\">in Europe.\u00a0<\/span><\/p>\n"},{"question":"What is the return policy?","answer":"<p><span style=\"font-weight: 400;\">You can change or return an item by following the instructions provided in<\/span> <a href=\"https:\/\/www.mygeisha.ro\/index.php?route=account\/return\/add\"><span style=\"font-weight: 400;\">procedura de retur<\/span><\/a><span style=\"font-weight: 400;\">. The product can only be returned if it is in perfect condition, the packaging must not show signs of wear and must be sealed.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I return a product bought from physical stores?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The return can be made in a shop my Geisha or by courier.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I have received a defective product by online order, can I return it?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, the return can be made in a my Geisha shop or by courier.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The product I received is different from the one I ordered, can I return it?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, the return can be made in a my Geisha shop or by courier.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can you change a product purchased online directly in stores?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, the return can be made in a my Geisha store, even if <\/span><span style=\"font-weight: 400;\">the product was purchased online<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can I exchange one product for another?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you purchase one product and wish to exchange it for another, you can do so in any my Geisha store.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can I only return only part of the products?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, <\/span><span style=\"font-weight: 400;\">you can only return a portion of the items you purchased. The return can be made in a shop my Geisha or by courier.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How long will it take to get my money back, if I return it?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The return costs will be borne by the buyer, amounting to 17 lei, and the reimbursement of the product&#8217;s value will be made within 3 working days from the return, by bank transfer.<\/span><\/p>\n"},{"question":"How can I track my order status?","answer":"<p><span style=\"font-weight: 400;\">You can check the status of your order by going to the &#8220;My Account -&gt; Orders&#8221; section.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How long before I receive my order?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The order is delivered within 1-2 business days, except for weekends and public holidays. During busy times like Black Friday or Christmas, delivery times can be longer. <\/span><\/p>\n"},{"question":"How do I know when a product returns to stock?","answer":"<p><span style=\"font-weight: 400;\">Follow us on Instagram &amp; Facebook and you will find out before anyone else when the bestsellers of my Geisha are back in stock, which are the latest releases but also what other surprises we have in store for you. You can also receive back in stock notification on the email provided in your account.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n"},{"question":"How can I request details about my Geisha franchise?","answer":"<p><span style=\"font-weight: 400;\">Fill in the form in the section &#8220;Franchise -&gt; Franchise support&#8221;.<\/span><\/p>\n"},{"question":"How do I apply a discount code?","answer":"<p><span style=\"font-weight: 400;\">The discount code is applied in the checkout step before the order is completed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All you have to do is enter the code, then click on the &#8220;Add discount code&#8221; button. Discount codes are valid for a limited period of time, they do not combine with other promotions active on the site or with other discount codes or other vouchers.<\/span><\/p>\n"},{"question":"How can I cancel or change an order?","answer":"<p><span style=\"font-weight: 400;\">An order placed can be changed or canceled by contacting the Customer Support department by email, by filling in the form in the<\/span><a href=\"http:\/\/www.mygeisha.ro\/contact\"> <span style=\"font-weight: 400;\">&#8220;Contact<\/span><\/a><span style=\"font-weight: 400;\">&#8221; section, or by phone at +40736007674.<\/span><\/p>\n"},{"question":"What does the Loyalty my Geisha program entail ?","answer":"<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I sign up?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To join the loyalty program my Geisha &#8211; MG Exclusive Club, it is very simple! You create an account <\/span><a href=\"http:\/\/www.mygeish.ro\/account#\/profile\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you currently have an account with us &#8211; you have already been enrolled in the MG Exclusive Club program and can already collect my Geisha points!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Virtually all customers with an active account are automatically enrolled in the MG Exclusive Club.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Are there any costs for enrolling in the my Geisha loyalty program?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Registration is 100% free. Be sure to visit and purchase products on the my Geisha website to start the race in our loyalty program.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">How does it work?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">MG Exclusive Club is a loyalty program structured on 3 levels, which allows members to collect points and benefit from as many advantages as possible the more online orders they register. Members receive MG points for each online purchase, with which they can unlock new level in the loyalty program, access multiple benefits and then redeem products based on their accumulated points.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How do I earn points in MG Exclusive Club?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To earn points in the loyalty program you need to make purchases on my Geisha website (<\/span><a href=\"http:\/\/www.mygeisha.ro\"><span style=\"font-weight: 400;\">www.mygeisha.ro<\/span><\/a><span style=\"font-weight: 400;\">).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Collect points with each purchase, 1 RON = 1 point.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How is my level of loyalty determined in MG Exclusive Club?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since the launch of the program on September 16, 2022, this is the time when purchases will begin to qualify for level status. This means that any purchase made before September 16, 2022 will not be counted for level status.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can view the loyalty levels by accessing from your account, the &#8220;MG Exclusive Club&#8221; section, where you will discover the total number of available points you need to accumulate in order to reach a certain level, as well as the benefits and gifts you can receive if you fall within one of the 3 levels. Your level is determined by the amount you spend in a current year starting from the date you are enrolled in the program.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The loyalty levels of the MG Exclusive Club program are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Admirer: 3000 points<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loyalist: 6000 points<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unstoppable: 8000+ points<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Once you qualify at the first level (Admirer &#8211; 3000 points) you will have access to the benefits of that level for the rest of the current year, starting with the date when you first reached that level.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you achieve Admirer status, you will have access to the benefits of that level until the next threshold in the loyalty program is reached.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you spent less than 3000 RON in a current year, you cannot access the first level, and if you spent 3000 points or more in that current year, you maintain your status of Admirer or you go to the next threshold.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you climb MG Exclusive Club levels, you will access the new benefits from the next level.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How do I know what my level is in MG Exclusive Club?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once logged into your my Geisha membership account, you can find in your membership dashboard, in the &#8220;MG Exclusive Club&#8221; section, all the information related to the loyalty levels. Your current threshold and benefits will also be found in this section.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When your purchases exceed the next threshold, you will be informed by email, where you will also retrieve the list of benefits you unlocked with your transition to the new status in the MG loyalty program<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How can I see how many points I have in my account?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your dashboard in your Account is your roadmap to all your points and benefits in the MG Exclusive Club program.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What are the benefits of becoming a member?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Members receive points for each purchase, which can then be used to unlock each level and the included benefits.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The benefits of each threshold are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Admirer (3000 points)<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free returns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free shipping on orders of 250 Ron or more<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">5% off on your next online orders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invitations to special events<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free access to workshops organized within my Geisha stores<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loyalist (6000 points)<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free returns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free shipping on orders of at least 190 Ron\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">10% off on your next online orders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invitations to special events<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free access to workshops organized within my Geisha stores<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unstoppable (9000 points)<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free returns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free shipping on all online orders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">15% off on your next online orders<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invitations to special events<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Free access to workshops organized within my Geisha stores<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can I combine reward benefits with other promo codes?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, the reward benefits from the MG Exclusive Club membership levels, do not cumulate with other offers, or discount codes.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Can I use points from MG Exclusive Club in the store?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No, at this time you will not be able to earn or apply points for purchases in my Geisha stores. You can earn points only for purchases made through the online store <\/span><a href=\"http:\/\/www.mygeisha.ro\"><span style=\"font-weight: 400;\">mygeisha.ro<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What happens to my points if I return an item or the entire order?<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you return an item or the entire order, we&#8217;ll refund the items and the points will also be removed from your customer account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How long are my points valid?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Loyalty program points are valid for 12 months from the date of commencement of membership in the MG system. At the end of the year as a member, the points will be reset and a new year of membership will begin.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Why aren&#8217;t the MG points registered in my account?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Points will be displayed in your member account and may take up to 24 hours to be processed and updated in the system. However, if you still don&#8217;t see points appear in your customer account, you can try the following actions:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Refresh browser<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Log out and log back in to your membership account<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Check the &#8220;point history&#8221; in the dashboard, it will show you the number of points, how and when they were earned.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you are still experiencing issues, you can email us at <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">office@mygeisha.ro and our team will review the issue as soon as possible<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n"},{"question":"How do I choose a perfume?","answer":"<p><span style=\"font-weight: 400;\">We are waiting for you in the physical stores my Geisha to test all our products. Our consultants will be at your disposal and will help you make the best choice. You can also contact us on <\/span><span style=\"font-weight: 400;\">Instagram &amp; Facebook, by e-mail, by filling out the form in the section &#8221; Support -&gt; Customer Support,\u00a0 or by phone at +40736.007.674.<\/span><\/p>\n"},{"question":"How can I subscribe\/unsubscribe to the newsletter and SMS?","answer":"<p><span style=\"font-weight: 400;\">Find out what the latest launches are before anyone else. Subscribe to our newsletter and get 10% off* your first order! You can subscribe to our newsletter when you create your account or by filling in the subscription form at the bottom of the mygeisha.ro website<\/span><a href=\"http:\/\/www.mygeisha.ro\"><span style=\"font-weight: 400;\">.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">my Geisha values and respects your privacy. For data processing, please refer to our <\/span><a href=\"https:\/\/mygeisha.myvtex.com\/politica-de-confidentialitate\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\">. You can unsubscribe at any time, free of charge.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">*The discount applies to all products with full price on mygeisha.ro, it can be used only once, at the first purchase and is not cumulated with another offer or discount code. We will send the discount code to the email address provided.<\/span><\/p>\n"},{"question":"What does a niche perfume mean?","answer":"<p><span style=\"font-weight: 400;\">Niche perfumes stand out through a creative difference, they are visionary, they are the image of luxury. Those who love niche perfumes buy them for their uniqueness, for the desire to individualize. The niche brands are differentiated by customizing the relationship with the consumer, they have an exclusive distribution network, their stores have a modern design, and the customers are received by a careful, well-informed staff, some real &#8220;ambassadors of rare perfumes&#8221;. <\/span><span style=\"font-weight: 400;\">Elegant and sophisticated, <\/span><span style=\"font-weight: 400;\">the niche fragrances <\/span><span style=\"font-weight: 400;\">fascinate connoisseurs and seduce the uninitiated with <\/span><span style=\"font-weight: 400;\">persistent fragrances, full of sensuality and mystery, precious ingredients and artisanal containers.<\/span><\/p>\n"},{"question":"How do I purchase a gift voucher?","answer":"<p><span style=\"font-weight: 400;\">Vouchers are perfect gifts, suitable even for those people who have everything. Give them an unforgettable scented experience by choosing a my Geisha gift voucher! You can buy it directly from physical stores, or <\/span><a href=\"http:\/\/www.mygeisha.ro\"><span style=\"font-weight: 400;\">online<\/span><\/a> <span style=\"font-weight: 400;\">by adding gift cards to your cart. They will be delivered to the address mentioned before the completion of the order.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I have received a gift voucher. How can I use it?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The voucher can have values of 300 lei or 500 lei, has a validity period of 12 months and can be used entirely in a single shopping session.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u2219\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Where can I use a gift voucher?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The gift voucher can be used online if it is purchased on the <\/span><a href=\"http:\/\/www.mygeisha.ro\"><span style=\"font-weight: 400;\">my Geisha<\/span><\/a><span style=\"font-weight: 400;\"> website, or in the physical shop, where it was purchased. <\/span><\/p>\n"},{"question":"Can I place a phone order?","answer":"<p><span style=\"font-weight: 400;\">Yes, my Geisha offers you the service of placing orders by phone at +40736 007674, with normal tariff in the Vodafone network. The service is valid from Monday to Friday, 7:00-17:30, except public holidays and only for orders with cash payment on delivery.<\/span><\/p>\n"}]},"_links":{"self":[{"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/pages\/321"}],"collection":[{"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":4,"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/pages\/321\/revisions"}],"predecessor-version":[{"id":345,"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/pages\/321\/revisions\/345"}],"wp:attachment":[{"href":"https:\/\/res.mygeisha.ro\/en\/wp-json\/wp\/v2\/media?parent=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}